Driving License – Documents
It is required to present a valid driver’s license, validation for at least one (1) year prior the date of vehicle rent, which the Lessee is asked to present along with her/his identity card or passport. The valid license must be issued either by Greek authorities or a European Union member. Licenses validated in third countries must be accompanied by a valid International Driving Permit.
Reservations – Methods of payment
All reservations are made according to the vehicle category and not for a specific model. In case of unavailability of a vehicle of the category pre-selected by the Lessee and before the pick-up, the Company reserves the right to provide the Lessee with a vehicle of the same or higher category, without additional charge. If the Lessee does not pick up the vehicle on the date and time scheduled, without any notification, then the Company will cancel the reservation after three (3) hours, without refund.
An advance debit is obtained for the selected payment method as a guarantee. The exact payment amount as well as the driver are determined upon receipt of the vehicle and cannot be changed. All credit and debit cards, except prepaid cards, are accepted as a form of payment and must be presented, if requested, upon the pickup of the vehicle. All additional costs incurred during the rental period will be charged on that card.
If the Lessee wishes to cancel or change the reservation, with a fee occurrence, he/she must give notice either online or in writing to the Company, at least forty-eight (48) hours prior to the scheduled rental date and time. If the rental period has been prepaid and the Lessee requests a change, the amount paid in advance will not be returned, nor will any difference that occurs due to lesser rental cost. In the event of cancellation, the prepaid amount is refunded, but is subjected to a cancellation fee which is equal to the cost of rental for a maximum of 3 days.
Pickup- Drop Off – Destinations
Accessories, extras, fines
Insurance coverage is provided for the rented vehicle, including third party liability (excluding the driver). For material damage a maximum coverage of € 1.300.000,00 per accident and €1.300.000,00 for bodily injury to third parties per victim. Damages that may arise from the same cause, are considered a single accident.
In the event that the company is forced to pay capital, judicial or extrajudicial fees, beyond the limit of coverage, it has the right to appeal against the Lessee.
In the event of changes to the above limits, the minimum limits will always apply, as determined by Greek legislation. Damages that exceed the limit of insurance coverage or are excluded from it, will bore the Lessee entirely.
The insurance does not apply in case of transporting dangerous goods, illegal activities or driving under the influence of substances. There is also no coverage if the driver using the vehicle is not authorized or does not hold a valid driving license.
24-hour roadside assistance is provided; the contact details are listed in the rental agreement. In the event that it is necessary to replace the vehicle, up to 24 hours are required for inland areas, whereas for any other area within Greek territory we may need up to 72 hours.
The courts of Athens are responsible for resolving any disputes which may arise.